Lisa Knotts is the latest member of our customer service department to be profiled in a Why Draper post. It’s Lisa’s job to help make sure urgent orders get out the door. I think our customers will agree she does a great job!

How did you come to be working at Draper?

Lisa took some good-natured kidding on her birthday this year.

Lisa took some good-natured kidding on her birthday this year.

I have been familiar with Draper all my life, as I grew up in Spiceland and my Dad worked here in the Shade department for 42 years. I remember when the plant and the office were in the same building. It is awesome to see how the company has grown over the years. The previous job I had was revamping so I decided it was time for a change as well. I sent in my resume. I first had an interview with AV/Video Marketing Manager Bob Mathes and Fred Mann, who was then in charge of the contract area. Then came a second interview with Bob Mathes, Chris Broome, and a couple of others. It seems Mike Broome and John Pidgeon were in the interview as well, but I don’t recall for sure. There were three to four in the room. I was hired for a sales position in the Export Department. I worked in Export Sales for approximately three years then transferred to Customer Service where I have been ever since. This all began 15 years ago. I haven’t any regrets.

Lisa_LaceyWhat do you like best about your job?
The best thing about my job is that I get to interact with various departments here at Draper, which gives me the opportunity to learn more about their various duties as well as developing new friendships. The job can be quite challenging at times which keeps it quite interesting, indeed!

What are some of your funniest moments at Draper?
Every day is an adventure and can be very entertaining at times. My co-workers have a great sense of humor which makes each day entertaining.

What do you like to do in your time away from Draper?
Walking, biking, participating in various workout classes at the YMCA. I really enjoy being outdoors and working in my yard. We have a small pontoon that we enjoy greatly in the summers. I love watching the Colts and Indiana University sports, especially basketball!

Lisa_HubTell us about your family:
I have one daughter, Lacey, who is 22 years old. She will graduate this December from Indiana Wesleyan University with a bachelor’s degree in nursing. She is engaged to be married next summer. We enjoy hanging out together when it fits in her schedule. My husband and I have been married for 7 years. Brad works in the maintenance department here at Draper. We all have a fun time together!

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